Terms of service

BLACKPALM Terms of Service

1. About us
This store is operated by BLACKPALMSUPPLY (27 630 592 404). Across the site, the terms "we", "us" and "our" refer to BLACKPALM. By visiting our site or buying from us, you agree to these terms.

2. Products & pricing
All prices are in Australian dollars (AUD) and include GST where applicable. We do our best to display products and prices accurately, but errors can occur. If we discover an error in the price of something you've ordered, we'll let you know and give you the option to continue at the correct price or cancel.

3. Product use
Our gloves are personal protective equipment. It's your responsibility to make sure the product is suitable for your intended use and to follow safe work practices. Product specifications and certifications are provided in good faith based on information from our manufacturer.

4. Orders
We reserve the right to refuse or cancel any order, including where stock is unavailable or where we suspect fraudulent activity. If we cancel an order you've paid for, you'll receive a full refund.

5. Returns & refunds
Returns and refunds are governed by our Refund Policy, which forms part of these terms and reflects your rights under the Australian Consumer Law.

6. Your consumer rights
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

7. Intellectual property
All content on this site — including the BLACKPALM name, logo, text, and images — is our property and may not be used without our permission.

8. Limitation of liability
To the extent permitted by law, and without limiting your rights under the Australian Consumer Law, our liability for any claim relating to a product is limited to replacing the product or refunding its price.

9. Changes to these terms
We may update these terms from time to time. The version published on our site at the time of your order applies to that order.